What sets Aalborg Heat apart from other similar facilities?
Aalborg Heat offers a unique combination of relaxation and luxury in our heated hot tubs and saunas. Our location and personalized service ensure a memorable experience.
What should I bring along?
Swimwear - We provide towels. It is recommended to bring a pair of sandals as the area can be slippery and cool.
Can we change clothes and/or shower at your facility?
Yes, there are several heated wooden cabins for changing, as well as the option to store belongings in an unlocked box near your hot tub/sauna. For hygienic reasons, we recommend taking a shower before your visit to Aalborg Heat. However, there is a shower available that must be used if you have not showered beforehand.
Are we allowed to bring our own food and drinks?
Unfortunately, we do not allow outside food and drinks. However, we do offer a selection of beverages, including bubbles, beer, tea, and coffee, which can be purchased from us.
What time should we arrive?
We recommend arriving preferably 15 minutes before the booked time. This allows us time to welcome you, complete the check-in process, and provide you with all necessary information. We look forward to welcoming you!
What do you do in case of bad weather?
You have no reason to worry - bad weather rarely poses a problem. The heat from your hot tub or sauna will keep you adequately warm. If for any reason we need to cancel your booking due to the weather, we will refund the full amount.
Where can I find parking for my car?
We have a few free parking spaces available, otherwise, there is a parking garage at Meny.
Alcohol policy?
Bringing your own alcohol is not permitted, but you have the option to purchase beer and bubbles from us. However, we expect you to behave responsibly, and we reserve the right to cancel your booking without refund if you arrive visibly intoxicated or disturb other guests.
How are the hot tubs heated?
Our hot tubs are heated using green energy and reach a temperature of approximately 39 degrees Celsius. In the event of a power outage or significant cooling of the tub, we have the option to heat a tub using firewood. The water in the hot tubs is saltwater, which we collect daily directly from the harbor.
Photography on the premises?
Photography for private use is allowed, however, only of your own party. We kindly ask that you respect the privacy of other guests by refraining from photographing them.
Purchase of beverages?
We offer a wide range of delicious beverages, from bubbles to coffee, for you to enjoy directly from the hot tub or sauna. By ringing a bell conveniently located within reach, you can place your order. Payment for the beverages is made after your experience in the hot tub or sauna has concluded.
Maximum amount of people in the hot tubs/ saunas ?
We appreciate your desire to sit closely together, but unfortunately, our maximum capacity in a hot tub or sauna is 6 people.
Cancellation or modification of booking?
You can cancel your booking free of charge up to 14 days before your reservation. This can be done directly through your confirmation email. For cancellations after this period, a fee of 250 DKK will be applied. If the cancellation occurs less than 72 hours before your reservation, no refund will be issued.
Price for 2 people in hot tub/sauna?
When you book a time in a hot tub/sauna, it becomes private and is only available to you and your group. Therefore, the price remains the same regardless of whether there are 2 or 6 people in your hot tub/sauna.
However, we also offer some times where you can share the experience with others and obtain a reduced price.
Dip in the harbor basin?
Yes, it is allowed to take a dip in the harbor basin for a refreshing experience. You are welcome to enjoy the water and create your own unique experience. However, we encourage doing so responsibly and with respect for safety and other guests.
Dipping in the harbor basin is at your own risk.
Additionally, it is possible to take a dip in our cold water tub.
Arranged party with us?
If you wish to arrange a party with us, please kindly send an email to kontakt@aalborgheat.dk before making your booking.
Dresscode?
Nudity is not allowed, except when changing clothes alone in your private changing room.
Smoking policy?
Smoking is allowed in designated areas, but not in the hot tub/sauna.
Use of jewelry?
It is generally not recommended to wear jewelry as it may not be optimal in this context. However, if you choose to wear jewelry, it is at your own risk.
Toilet facilities?
Our guests at Aalborg Heat have access to our own toilet facilities.
Pregnancy and visit?
It is recommended to consult your doctor before arrival for advice on whether it is safe for pregnant women to sit in a hot tub/sauna, where the temperature is slightly higher than one's own body temperature.
Choice of sauna / hot tub?
Unfortunately, it is not possible to choose a specific hot tub/sauna when booking. However, it should be noted that all of them have fantastic views.
Is the water in the hot tub clean?
Yes, even though we use fresh saltwater, which is replenished before your arrival, we ensure continuous water purification. Each hot tub is equipped with sand filter pumps that filter all the water in the hot tub every 6 minutes. The primary purification system also includes powerful UV-C lights, which effectively eliminate any bacteria. This system is similar to what is used in modern swimming pools and ensures a hygienic experience.
